August 2024 Feature Releases and Updates

We’re bringing the heat with features that keep supplier operations running smoothly and deductions in check.

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What’s New in August?

At SupplyPike, we’re continuously refining our platform to tackle the unique challenges of operating in the CPG industry. This August, we’re excited to introduce a lineup of fresh features for our customers to help simplify their workflows, enhance dispute management, and keep operations running like a well-oiled machine.

Whether you’re managing deductions, disputes, or compliance, these new features will give you the edge to stay on top of retailer fines and deductions.

SupplyPike Platform

Deductions List View Upgrade

We’ve made managing deductions more intuitive than ever with the updated Deductions List View that allows users to group deductions by their dispute status—enabling you to take immediate action when and where needed most. With the introduction of tabs like Urgent, New, In Progress, Follow Up, and Resolved, your workflows can be more streamlined, allowing you to focus on critical tasks without missing a beat.

Amazon Deductions

Settlement and Case Log Capabilities

Our Amazon settlement solution has received a significant upgrade. Users can now efficiently re-dispute price claims with greater accuracy, seamlessly manage and re-dispute canceled shortage claims, and easily automate follow-ups to keep claims on track—even when Amazon becomes unresponsive. Instant in-app notifications let users know whenever Amazon requests more information, ensuring prompt responses.

CVS Deductions

Auto and Bulk-Disputing

If CVS deductions are creating a headache, we’ve got the remedy. Our new Auto and Bulk-Disputing features allow you to queue and automatically submit disputes in bulk, so you can take a more hands-off approach to handling CVS deductions. The updated Settings Page gives you more control over your dispute settings, and the introduction of advanced tracking filters simplifies the monitoring of auto-disputes to ensure that everything runs smoothly.

Home Depot Deductions

Open Invoice Bulk Disputing and Exports

Tackling Home Depot’s open invoice deductions just got a whole lot easier. Our new Open Invoice Disputing feature allows you to manage these deductions directly within the SupplyPike app. This new feature includes improved navigation and automated POD dispute capabilities, along with the ability to export all Open Invoice data, which ensures better visibility and tracking.

Walmart Deductions

Improved Validity for Return Deductions – Coming Soon!

We’ve fine-tuned our Returns Validity feature for Walmart deductions to help you identify and dispute invalid return deductions. The enhanced validity logic improves accuracy—allowing you to spot errors quickly.

Supplier agreements are now automatically matched to return deductions to save time and reduce the risk of errors. More detailed item data is accessible through return claim previews for deeper insights. Plus, using the Dispute Portal filter, you can quickly locate disputable items for a more effective dispute process.

Walmart Compliance

SQEP Images Access – Coming Soon!

A powerful new feature for Walmart SQEP compliance is now available to provide easy access to defect images directly within SupplyPike. From the PO Details page, users can find defect images grouped by type and item for convenience. The interactive image viewing modal allows you to navigate, zoom, rotate, and download easily—making it simple to analyze and share specific defect scenarios.

Plus, with the option to filter by defect type, users can dive deeper into the details, facilitating more thorough investigations and internal discussions.

New Features Are Waiting

These updates are just the tip of the iceberg. At SupplyPike, we’re committed to helping you stay ahead of the curve with innovative solutions that simplify your workflows and maximize your success.

Already a customer? Login and start using these new features to your benefit, or if you’re new here, get started with SupplyPike today and recover more revenue!

About SupplyPike

SupplyPike is a leading SaaS solution empowering retail suppliers to fight deductions, maximize cash flow, and increase productivity. Our advanced automation and industry expertise have recovered over $850 million for our clients—by simplifying the dispute process and preventing deductions, SupplyPike helps suppliers get paid and get better.

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