How Louisville Ladder reclaimed productivity and recovered lost funds

Learn how SupplyPike helped Kimberly Brendle, Credit Analyst from Louisville Ladder, increase their team's productivity and recover $737.72K.

$737.72K
Approved and paid back
+33%
Increase in their dispute rate
82%
Disputes win rate for deductions
Customer Profile

For more than 70 years, Louisville Ladder has been known as the company to trust for all ladder and climbing equipment needs. They specialize in stepladders, extension ladders, scaffolding, and specialty ladders, along with ladder accessories.

louisvilleladder.com

Company Size
Annual revenue of $30.0M
Category
Manufacturing
Retailers
No items found.
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Challenge

Louisville Ladder faced difficulties in managing documentation for disputing deductions

Keeping tabs on the documentation essential for disputing is a labor-intensive, manual endeavor. When initiating disputes, numerous documents are essential to substantiate the invalidity of the chargeback. These documents often need to be gathered from various sources, some of which may not even have them. Subsequently, they must be prepared for submission to the retailer through their specific application or process. Lack of complete clarity for all parties significantly prolongs the dispute resolution process.

Louisville Ladder was struggling to keep track of all of the proof documentation required to dispute. Between that and outdated retailer portals, they wanted to find a RevLoss solution to help better their business. They partnered with SupplyPike to help them automate the tedious parts of their business.

Solution

With SupplyPike, Louisville Ladder effortlessly accessed proof documents and recouped $737.72K

Louisville Ladder leveraged SupplyPike's software to efficiently scan databases to extract relevant documentation related to specific charges, compiling them into organized files for a more streamlined dispute process. Consequently, Louisville Ladder experienced an impressive 174.55% surge in the amount of funds recovered.

Thanks to the assistance of SupplyPike, Louisville Ladder effectively secured approval and reimbursement totaling $737.72K. The platform's data aggregation capabilities led to a 33% increase in Louisville Ladder's dispute success rate, allaying concerns about data loss due to the system's extensive storage capacity. This also translated into significant time savings previously spent on data retrieval from various applications.

Kimberly Brendle, CBF, CICP, Credit Analyst, praised SupplyPike, stating,

"SupplyPike has not only substantially reduced our receivables but has also simplified the process, reducing our time commitment."

In conclusion, the partnership between Louisville Ladder and SupplyPike has proven to be a transformative collaboration, enhancing the efficiency and effectiveness of the dispute resolution process.

Learn more about automated disputing
Result

"It is truly a partnership, and we're proud to be a partner of SupplyPike," acknowledges Josephson.

See what you can do with SupplyPike!

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Fight Deductions

Submit disputes with a single click and go after every penny you're owed.
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Use Case

Maximize Cash Flow

Say hello to higher recovery rates with supply chain transparency and automated disputing.
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How Louisville Ladder reclaimed productivity and recovered lost funds

Learn how SupplyPike helped Kimberly Brendle, Credit Analyst from Louisville Ladder, increase their team's productivity and recover $737.72K.

$737.72K
Approved and paid back
+33%
Increase in their dispute rate
82%
Disputes win rate for deductions
Customer Profile

For more than 70 years, Louisville Ladder has been known as the company to trust for all ladder and climbing equipment needs. They specialize in stepladders, extension ladders, scaffolding, and specialty ladders, along with ladder accessories.

louisvilleladder.com

Company Size
Annual revenue of $30.0M
Category
Manufacturing
Retailers
No items found.
Download PDF
Challenge

Louisville Ladder faced difficulties in managing documentation for disputing deductions

Keeping tabs on the documentation essential for disputing is a labor-intensive, manual endeavor. When initiating disputes, numerous documents are essential to substantiate the invalidity of the chargeback. These documents often need to be gathered from various sources, some of which may not even have them. Subsequently, they must be prepared for submission to the retailer through their specific application or process. Lack of complete clarity for all parties significantly prolongs the dispute resolution process.

Louisville Ladder was struggling to keep track of all of the proof documentation required to dispute. Between that and outdated retailer portals, they wanted to find a RevLoss solution to help better their business. They partnered with SupplyPike to help them automate the tedious parts of their business.

Solution

With SupplyPike, Louisville Ladder effortlessly accessed proof documents and recouped $737.72K

Louisville Ladder leveraged SupplyPike's software to efficiently scan databases to extract relevant documentation related to specific charges, compiling them into organized files for a more streamlined dispute process. Consequently, Louisville Ladder experienced an impressive 174.55% surge in the amount of funds recovered.

Thanks to the assistance of SupplyPike, Louisville Ladder effectively secured approval and reimbursement totaling $737.72K. The platform's data aggregation capabilities led to a 33% increase in Louisville Ladder's dispute success rate, allaying concerns about data loss due to the system's extensive storage capacity. This also translated into significant time savings previously spent on data retrieval from various applications.

Kimberly Brendle, CBF, CICP, Credit Analyst, praised SupplyPike, stating,

"SupplyPike has not only substantially reduced our receivables but has also simplified the process, reducing our time commitment."

In conclusion, the partnership between Louisville Ladder and SupplyPike has proven to be a transformative collaboration, enhancing the efficiency and effectiveness of the dispute resolution process.

Get paid. Get better.™